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Compliance Training: What You Need to Know

Updated: Oct 18, 2021



 

In a world that is rapidly changing, compliance training ensures that the workforce has the knowledge and skills to remain competitive. In order to stay ahead of the competition, a company must maintain a culture of accountability by setting clear expectations and implementing ethical practices. It is imperative for organizations to provide their employees with education on the company's policies and procedures as well as those from regulatory bodies such as OSHA or FDA. The best way to mitigate risk for all parties involved is through transparency and effective communication.

The purpose of compliance training is to ensure that all staff members understand what is expected of them when it comes to following the company's policy and procedures. The training also stresses the consequences of not following these guidelines and how serious they can be for the company.

The need for a compliance training program in the workplace is essential to protect both the company and its employees. Employers can take many steps to implement a successful compliance training program, but choosing the right type of training is required


Benefits of Compliance Training


-Enforces rules and regulations

-Helps protect an organization's reputation

-Reduces liability for the organization

Security Awareness Training

There are many ways that employees may unknowingly put themselves in harm's way. A major concern for organizations is protecting company data, which can be accessed remotely by adversaries who are trying to steal confidential information. One popular type of security awareness training is the "phishing" scenario, where an employee may get tricked into clicking on a link or opening an attachment because it looks like something they would normally click on.

National Security Agency (NSA) Director Paul Nakasone predicts that the US will face ransomware attacks “every single day,” in the next five years.

Marc Rogers, the executive director of cybersecurity at software company Okta, calls what we’re seeing “World War Cyber.” Every HR department should be preparing for the enemy’s next attack.

How to Implement a Compliance Training Program

The following is a suggested outline for a compliance training program:

  • Outline the purpose of the training

  • Determine what needs to be included in the training program

  • Determine the value of the training program

  • Construct an agenda for the training

A business' compliance training program should cover a wide variety of topics in order to properly train employees. Properly trained employees are more likely to understand the company's policies and procedures, which can result in better compliance. Topics for a compliance program could include but are not limited to: the organization's mission and values, ethics, obligations, responsibilities, policies and procedures, laws and regulations that affect the area of work, how to report violations of organizational policy or federal law.


Compliance Training Delivery and Evaluation

In recent years, employers have been grappling with how to deal with a workforce that is constantly connected to technology at home and on the job. In an effort to maintain compliance in this fast-paced environment, many companies are turning to remote training solutions for their employees.

Remote training offers many benefits for both employers and employees. For one, it’s much cheaper and more efficient than exhausting travel budgets and schedules for compliance training.

Consider also how COVID-19 has impacted workplace dynamics. Decentralized, virtual workforces have become the norm, presenting new technological and operational challenges for almost all organizations.

Traditionally, corporate learning models have pulled employees away from their daily work and into classrooms and conferences. However, administering these types of programs is costly, inefficient, and logistically impractical for many organizations post-pandemic. The roles and resources required by the learning marketplace makes it difficult for SMBs (and particularly their already stretched HR departments).

Role of Managers and Supervisors in Compliance Training

With an increasing number of regulations, managers and supervisors are playing an integral role in compliance training. Employees with the most responsibility for following safety protocols, like managers and supervisors, should be aware of their collective role in enforcement. Organizations must make sure to provide the appropriate information to managers and supervisors to make sure they can appropriately enforce safety-related policies.

Compliance training is often seen as one of the most important aspects of HR. Training provides an overview of company policy, benefits, and can be used to provide helpful job advice to employees. Managers are responsible for overseeing compliance training for their teams. They should set up a regular schedule that is convenient for everyone involved, check in on how the trainees are doing, and make sure they understand all the aspects of the training before letting them go.

The role of managers and supervisors in compliance training is to provide instruction on the requirements of all relevant compliance requirements and to be available for questions about compliance topics. Managers and supervisors also need to set clear guidelines for employees concerning any ethical or compliance issues that may arise during the course of their work.

Some challenges faced by managers and supervisors in training employees include:

  • knowing how to identify unethical behavior

  • knowing what constitutes a violation of particular laws

  • knowing the consequences of violations

Key Topics of Focus

  • Company ethics compliance training

  • Drug and Alcohol use

  • Company (and industry) specific regulations

  • Work health and safety - consider here COVID-19 safety policies

  • Online security and regulations - hacking, phishing or data leaks

  • Emergencies & compliance in the workplace - fire safety, evacuation drills, electrical safety and first aid and response to accidents

When you choose compliance topics for training, you should think about how those topics promote a better workplace culture. Educating your employees on compliance issues will help promote ethical work practices and protect your company’s reputation.


You should also cover HR compliance training topics, such as equal employment opportunity and diversity training. This is very important if you’re serious about having a thriving, culturally diverse workforce.


Another crucial aspect of your training should be preventing workplace harassment. Anti-sexual harassment, workplace harassment, and bullying continue to be areas that are top of mind for employers.


Online Learning to Deliver Your Compliance Training

In the past, compliance training was a manual process that required trainers to ensure that each person received the same lesson. You had to use a lot of time and resources to create the training, as well as to deliver it. Today, many companies are moving from traditional methods of compliance training to online learning. Compliance training is now more cost-effective and scalable than ever before because courses can be delivered in an automated way with just a few clicks.

With the rapid growth in online learning, many companies are leveraging the opportunity to offer compliance training for their employees. Companies can offer this training program through a variety of different mediums including video, interactive games, and virtual reality. These trainings are aimed at helping employees learn about the company's policies and procedures as well as specific legislation that applies to them. Research has shown that incorporating technology into compliance training programs increases the speed at which participants are able to understand complex concepts.


Compliance Training Delivery for Small to Medium Sized Businesses

Small to medium sized businesses are often looking for compliance training on subjects such as harassment, discrimination, and safety. They are often frustrated with the cost of retaining an attorney or consultant to provide these types of trainings. These businesses might be interested in a new model that has emerged over the past decade involving interactive e-learning options with videos, activities, and quizzes that allow them to review the content at their own pace.

Compliance training for small to medium sized businesses can be time consuming and overwhelming. Conducting an effective online compliance training program will save both the company and employees time, while still providing a thorough education on any potential areas of concern.


How We Help

Fig Learning is tailored to the needs of small to medium sized businesses and will help get your employees up to speed with an all-in-one online training solution that’s tailored to their needs and delivered on a schedule that works for everyone. We make it easy to create, deliver and track training programs.



DOWNLOAD: Fig Learning's Program Introduction on Compliance Training


Save time and money by creating and delivering training programs within a managed user-friendly environment with learning content from the industry’s top compliance providers. Track completions and automate reminders with a click of your mouse.

Let us show you how easy it can be to solve your compliance challenges.


RESOURCES


Compliance training by state - RESOURCE

SHRM - What Training Must Employers Provide - RESOURCE

SHRM - State & Local Updates - RESOURCE




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