What's it like to build an engaged SMB learning culture with Fig?

We provide...

A robust guided
process

We lead you step-by-step through our proprietary three-phase process to launch and grow your learning culture. Whether you're a learning novice or seasoned pro, our flexible process has the perfect path for you.

Continuous
managed services

The Fig team builds and maintains your experience so you can focus on business impact. We stay by your side, even after onboarding, and grow with you until you're confident growing on your own.

Our guided process

We'll meet you where you're at today and grow from there.

Phase 1:
       Launch

We understand that every business has unique priorities and needs. That's why we take a tailored approach to building your learning foundation. We focus on what matters most to you whether it's onboarding, compliance, management and leadership, DEIB, skills development, or team enablement. We will:

  • Curate content that aligns with your business priorities.
  • Design and build a platform environment that addresses your specific needs.
  • Technically configure your custom-built platform to be fully integrated with your existing systems.
  • Provide launch support and assist in communicating the value of the platform experience company-wide.

Phase 2:
       Grow

Now that we've launched your learning solution, our focus shifts to building trust, value, and relevancy with your learners. After all, a beautifully built learning solution isn't worth much if your learners aren't actually engaged with it! We help you stay current with the content and training your learners need to be better and faster at their jobs. And support you in creating contagious connectivity and collaboration, particularly in remote and hybrid environments.

There are many ways we can achieve this together by:

  • Actively engaging those who have a passion for learning.
  • Motivating internal promotion of your programs.
  • Rewarding those who learn often and share value in the community.
  • Gathering feedback on hot topics and what people are interested in.
  • Creating new learning experiences that address other business priorities.
  • Increasing cross team visibility and collaboration by enabling internal experts to share their knowledge and insights.
  • And much more...

Phase 3:
       Expand

Your internal team is now thriving, but there is no reason to stop there! Expanding your learning culture beyond your employees takes your company culture to the next level. Some of our favorite opportunities for training external communities include:

  • Contractors: cut down on the time it takes to onboard your distributed contractor workforce, ensuring that they are up to speed and able to contribute effectively.
  • Customers: reduce support tickets and turn your customers into raving fans through effective product training and communications. Improve customer satisfaction and increase sales at the same time.
  • Partners: Enable your partners to sell your products and services more effectively. With the right training and support, you can strengthen your relationship while increasing your revenue and theirs.

Continuous managed services

Let Fig become an extension of your team.
We provide the support you need to bring your
learning culture to life and beyond.

Platform
build &
management

We handle integrations, heavy lifting, and management of your platform.

Content
curation &
sourcing

We assist you in selecting the best content to support your priorities.

Platform enablement & functionality training

We offer training on the platform's core functionality to optimize your use of it.

Help desk &
day-to-day
support

We're always here to answer day-to-day platform and content questions.

Customer
success

Together, we'll ensure that you achieve your desired outcomes and goals.

So what's it like
to work with
Fig Learning?

Here's what Jan thinks...

Jan B, Sr Director HR

Can we show you
how it's done?

Book a Call
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